KNOWledge SUCCESSion, a strategy for sustained high performance

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Registration: 12.30 pm

Workshop time: 1.00 pm – 4.00pm

Facilitators: Dr. Arthur Shelley, Intelligent Answers

Founder: The Organizational Zoo Ambassadors Network
Author: The Organizational Zoo & Being a Successful Knowledge Leader 
Brigitte Carbonneau, Directrice Projets Stratégie d’affaires/ Business Strategy Project Director,

Cirque Du Soleil

About the workshop:

The biggest challenge facing many organisations is creating and maintaining a knowledge base that keeps them at their optimal performance.

Global economies, like trust, take significant time to build but can crash in moments. Our complex and highly interdependent environment requires us to be in a constant state of sense-making to perceive how we are tracking and how to manage the emergent changes thrust upon us.
It matters little whether you are a commercial enterprise, in government or a not for profit, being the best you can be and doing the right things requires constant reflection and a forward focused strategic plan of priority actions.

This workshop explores:

The novel concept of KNOWledge SUCCESSion and how we the way we interact with each other significantly impact our success through experiential learning.
Acting on this new strategy for achieving optimal performance amongst the emergent complexity of our modern world provides insights that just listening to presentation can’t.

KNOWledge SUCCESSion represents more than just capture and transfer of knowledge, as it closely aligns knowledge-informed projects as the delivery mechanism of the organisational strategy. It refers to the creation, transfer and application of knowledge in short term cycles to BOTH create value and learn by doing. This approach results in building foundations, insights and capabilities for the next stages of organisational evolution. It requires both leadership (to engage others around a common direction and understand why) and management (to get the priorities done and jettison the less important initiatives) to create new knowledge and learning the build resilience and fuel innovation.

About your workshop leaders:

arthur shell Dr Arthur Shelley is a capability development and knowledge strategy consultant with over 30 years professional experience. He has held a variety of roles including Global Knowledge Director in a multinational corporation and manager of international projects in Australia, Europe, Asia and USA. Arthur is awarded tertiary educator, including a 2014 Australian
Office of Learning and Teaching citation for “outstanding contributions to student learning”. He facilitates creative workshops as well as F2F, blended and virtual courses on Knowledge Driven Performance and

Project Leadership in RMIT University’s MBA and Master of Project Management programs and
Knowledge Management through Open Universities Australia. Author two books: Being a Successful
Knowledge Leader and The Organizational Zoo, several book chapters, articles journals and has a regular blog providing insights from his metaphor and behaviour research.

More at

Brigitte Brigitte Carbonneau ran away with Cirque du Soleil in 1993 and had never quit since. She is starting her 22nd year within the organization. During over 8 years touring, she held the functions of Box Office Manager and Tour Services Director for American, European and Asia Pacific tours. Back in Montreal in 2000, Brigitte directed several projects for the Vice-Presidency Production prior to become in 2006 Senior Director for Performance Support. Her responsibility was to manage globally the performance of the Artists in all our shows, as well as in Montreal studios. Parallel to her function, for the last two years Brigitte was Project Director for our Strategic Exercise of costs reduction and reviews of the practices for the

Creative Content. Since one year, she is now fully assigned as Project Director for the Business Strategy unit where her role is to insure the realisation and delivery of the strategic exercise of the Cirque du Soleil Group as well as supporting its subsidiaries in their strategic planning.

Prior to joining Cirque du Soleil, Brigitte also worked on many film productions as set manager and in theaters as front of house manager.


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